Privacy Policy
Effective 10/1/2024
Claim Guardian (collectively, "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy (the “Privacy Policy”) describes the types of information Claim Guardian may collect from you or that you may provide when you use the claimguardian.us website (“website”) and its subdomain (collectively the “Website”). By using our services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
b. Non-Personal Information
c. Third-Party Information
We may receive information from third-party tools, platforms, and service providers, such as analytics tools, advertising platforms, or CRM systems.
2. How We Use Your Information
We may use information collected about you, including Personal Information, in the following ways:
a. To communicate with you regarding services, products, and information you request, including via telephone, voicemail, email, SMS/text messages, and in-website notifications.
b. To operate and maintain the Website, including technical support and product/service improvements.
c. To respond to your inquiries and provide the information or assistance you request.
d. To evaluate and improve the effectiveness of our communications, including advertisements, and to provide relevant content such as newsletters, surveys, and updates.
e. To better understand our audience and user behavior for business intelligence and service development.
f. To design, develop, and inform you about new features, services, or products offered by us, our affiliates, or trusted
third-party partners—subject to applicable legal consents.
g. To notify you about updates, changes, or improvements to our Website or services.
h. To enforce this Privacy Policy and our Terms of Service, and to protect the rights, safety, and intellectual property
of our business, users, or others.
i. To fulfill any purpose for which you provide consent, where such consent is required by law.
j. To comply with applicable federal, state, or local laws, regulations, and legal obligations.
3. Disclosure of Your Information
We do not sell or rent your personal information. However, we may disclose Personal Information that we collect, or you provide as described in this Privacy Policy as follows:
a. To fulfill the purpose for which you provide it. For example, if you sign up for certain services, we may share your
information in order to provide those services.
b. To any third-parties we believe it necessary or appropriate to comply with applicable laws.
c. To entities that assist us with marketing and advertising.
d. For any other purpose disclosed by us when you provide the information or with your consent.
e. With Service Providers: We may share your information with third-party vendors who assist us in delivering our services (e.g., email and SMS marketing websites, payment processors, CRM tools) and similar services, in accordance with applicable privacy laws and security standards.
f. If we are under a duty to disclose or share your Personal Information to comply with any legal obligation, or in order to
enforce or apply our Terms of Service and other agreements; or to protect the rights, property, or safety of Claim Guardian, our customers or others. This may include exchanging information with other companies and organizations for
the purposes of fraud protection and identity verification to prevent unauthorized access to our information.
g. Business Transfers: In the event of a sale, merger, consolidation, change in control, transfer of substantial assets,
reorganization, or liquidation, we may transfer, sell, or assign to third-parties information concerning your relationship with us, including, without limitation, Personal Information that you provide and other information
concerning your relationship with us.
4) Options About How We Use And Disclose Your Information
We strive to provide you with options regarding the Personal Information you provide to us. We have created mechanisms to provide you with control over your information:
a. Promotional Offers/Reminders: If you do not wish to have your contact information used by Claim Guardian, to promote our own products or services, you can unsubscribe by sending a message to [email protected].
If you are receiving email from [email protected], or one of our third-party partners or subdomain emails, you can unsubscribe at the bottom of the email. If you are not able to unsubscribe online through one of those methods, please contact us and we can handle your request. You can also always exercise your right to ask us not to process your Personal Information for marketing purposes by contacting us at the address in Section 9 (Contact Information). If we have sent you a promotional email, you may unsubscribe by clicking in the unsubscribe link at the bottom of the email.
b. Mobile Alerts: Should you opt in, you agree to be contacted by or on behalf of Claim Guardian at the mobile number you have provided, including via phone call or text message, to receive transactional communications relating to the Website or services we provide, and you recognize and acknowledge that text messaging is an inherently less secure method of communication and agree to receive text messages regardless of the level of security associated with them. Message and data rates may apply. For help regarding the communications, we exchange with you using your phone number, reach us at (855) 552-5246 or [email protected].
c. SMS Marketing: By consenting to receive marketing text messages, which are subject to separate consent terms, you
consent to receive recurring marketing text messages, which may relate services, marketing, reminders, and promotion that you receive through Claim Guardian.
5. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to enhance user experience, analyze trends, and track user activity on our website. You can control or disable cookies through your browser settings. Third-party services like Google Analytics and Facebook Pixels may collect data for analytics and ad targeting.
6. Data Security
We implement reasonable security measures to protect your Personal Information. Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your Personal Information, we cannot guarantee the security of your data transmitted to our Website; any transmission is at your own risk. By using our services, you acknowledge the inherent security risks of the internet.
7. Third-Party Links and Websites
Our Website may contain links or references to other websites outside of our control. Please be aware that this Privacy Policy does not apply to third-party websites. We encourage you to read the privacy statements and terms of service of linked or referenced websites you enter. These third-party websites may send their own cookies and other tracking
devices to you, log your IP address, and otherwise collect data or solicit Personal Information. CLAIM GUARDIAN DOES NOT CONTROL AND IS NOT RESPONSIBLE FOR WHAT THIRD-PARTIES DO IN CONNECTION WITH THEIR WEBSITES, OR HOW
THEY HANDLE YOUR PERSONAL INFORMATION. PLEASE EXERCISE CAUTION AND CONSULT THE PRIVACY POLICIES POSTED ON EACH THIRD-PARTY WEBSITE FOR FURTHER INFORMATION.
8. Changes to Our Privacy Policy
We reserve the right to change this Privacy Policy at any time. It is our policy to post any changes we make to our Privacy Policy on this page. We encourage you to review this Privacy Policy periodically.
9. Contact Information
If you have any questions or comments about this Privacy Policy, please contact [email protected].
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